Terms and Conditions myspin

1 Definitions and Interpretation

In this document, the following terms carry the meanings stated:

• "myspin" refers to the online gambling platform operating under international licensing at the website myspin.best.
• "User" or "Member" refers to any individual who has registered and holds an active account on the myspin platform.
• "Account" refers to a user profile lawfully registered on the myspin platform, including all balances, betting records and personal information.
• "Services" covers all gaming products provided by myspin, including slots, live casino, sports betting, poker, and all other products available on the platform.
• "Bonus" means any free credits, additional funds or promotional benefits given by myspin to users under specific conditions.
• "Wagering Requirement" refers to the minimum amount that must be wagered before bonus funds can be converted to cash and withdrawn.
• "Platform" covers the website, mobile application and all digital channels used by myspin to deliver its services.

2 Acceptance of Terms

By registering an account at myspin, accessing the website myspin.best, or using any services provided, you legally and bindingly agree to comply with all terms and conditions set out in this document, together with the myspin Privacy Policy and the myspin Responsible Gambling Policy.

If you do not agree with any part of these terms, you are required to stop using the platform immediately and close your account. Continued use after the date of any terms update is considered full acceptance of those changes.

3 Eligibility and Account Registration

To register and use the myspin platform, you must meet all of the following eligibility requirements at the time of registration and throughout your membership:

• Be at least 21 years old on the date of registration.
• Not be subject to any legal restriction or court order that prohibits participation in gambling activities.
• Provide truthful, accurate and current personal information during registration.
• Not be on an active self-exclusion list at any gambling platform.
• Not be an employee, contractor or representative of myspin, nor an immediate family member of any such person.

Each individual is only allowed one account. Holding multiple accounts is a serious breach of these terms and will result in the termination of all such accounts and forfeiture of any balances. myspin reserves the right to request identity document verification at any time for compliance with anti-money laundering (AML) and know your customer (KYC) requirements.

4 Deposits, Withdrawals and Payments

myspin supports a range of deposit and withdrawal methods for the convenience of members in Malaysia, including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay and cryptocurrency (USDT, BTC, ETH).

All payment methods used must be in the name of the registered user. myspin does not accept deposits from third parties. Withdrawal requests that are complete and have met all wagering requirements will be processed within 1 hour.

• myspin does not charge any internal processing fees for standard deposits or withdrawals.
• Withdrawals involving bonuses are subject to wagering requirements before they are approved.
• myspin reserves the right to request proof of ownership of the payment method before approving the first withdrawal.
• Suspicious transactions may be held pending an internal security review.
• Deposited funds may only be used for betting purposes on the myspin platform.

5 Bonuses, Promotions and VIP Programme

myspin offers various incentives to members, including a welcome bonus and a tiered VIP programme. All offers are subject to specific conditions stated at the time the promotion is active.

Welcome Bonus: A 200% welcome bonus of up to a maximum of RM300 is offered to new members on their first deposit. This bonus is subject to a wagering requirement of 25 times the bonus amount received before a withdrawal is permitted.

myspin VIP Programme consists of five tiers: Bronze, Silver, Gold, Platinum and Diamond. Each tier provides a different weekly cashback rate — from up to 0.3% (Bronze) to up to 1.5% (Diamond). Progression to a higher tier depends on a member's betting activity and continued loyalty.

• myspin reserves the right to modify or withdraw any promotion at any time with reasonable notice.
• Bonuses cannot be transferred between accounts or converted to cash without meeting the wagering requirements.
• Bonus abuse, including using multiple accounts to claim bonuses, will result in account termination.
• Any dispute relating to a bonus must be raised within 7 calendar days from the date the bonus was awarded.

6 Game and Betting Rules

All games available on the myspin platform are operated by licensed software providers and use a random number generator (RNG) that has been verified by a qualified independent third party. This ensures that every game outcome is fully random and free from manipulation.

Confirmed bets cannot be cancelled. Game results displayed on the platform are final. Should any technical failure occur during a game session, myspin reserves the right to void the round in question and return the bet value to the user's account balance.

• Users are responsible for ensuring a stable internet connection while playing.
• myspin is not responsible for any losses resulting from connection issues on the user's end.
• The minimum and maximum bet limits for each game are stated within that game's interface.
• myspin reserves the right to freeze bets suspected of involving fraudulent activity while an investigation is carried out.

7 Prohibitions and Misuse

The following activities are strictly prohibited on the myspin platform and will result in firm action, including account termination and balance freezing without prior notice:

• Use of automation software, bots, scripts, or any technology designed to gain an unfair advantage in games.
• Collusion between two or more players to manipulate game outcomes or exploit the bonus system.
• Using another person's account or registering an account on behalf of someone else.
• Any attempt to hack, breach, or disrupt the security systems of the myspin platform.
• Using the platform for money laundering or any other illegal activity.
• Providing false information or misrepresenting identity during registration or the KYC verification process.

8 Account Termination and Suspension

Users may close their account at any time by contacting myspin customer support via live chat or email. Before the account closure is processed, all outstanding wagering requirements and pending transactions must be settled first.

myspin reserves the right to suspend or terminate any account for reasonable causes including, but not limited to, violation of these terms, suspicious activity, instructions from legal authorities, or a self-exclusion request from the user. In cases of suspension due to an investigation, any valid balance will be returned once the investigation is concluded.

9 Limitation of Liability

myspin provides its platform and services on an "as is" basis. To the extent permitted by applicable law, myspin is not liable for any indirect, consequential, special, or punitive losses arising from use of the platform, including but not limited to loss of wagered funds, service interruptions, or unsatisfactory game outcomes.

myspin does not guarantee that the platform will always be available without interruption or free from technical errors. Scheduled maintenance will be announced in advance where possible.

10 Responsible Gambling

myspin is fully committed to promoting responsible gambling. Our platform is open only to individuals aged 21 and above. We provide self-control tools that users can access at any time through account settings or by contacting our customer support.

• Daily, weekly, or monthly deposit limits can be set according to the user's needs.
• Users may apply for a temporary or permanent self-exclusion from the platform.
• A cooling-off period can be activated to give users time to reconsider.
• Support and information on responsible gambling are available through our dedicated page.

11 Changes to Terms

myspin reserves the right to modify, add, or remove any part of these terms and conditions at any time. Users will be informed of material changes via their registered email or a prominent notice on the website. Continued use of the platform after the effective date of such changes constitutes acceptance of the updated terms.

The latest version of the terms and conditions is always available on this page. Users are encouraged to check this page periodically to stay informed of the current applicable terms.

12 Applicable Law

These terms and conditions are governed by and interpreted in accordance with the laws under the international licensing jurisdiction that issued the operating licence to myspin. Any dispute arising from or relating to these terms will be resolved through the dispute resolution mechanism established by the relevant licensing body.

If any provision in these terms is found to be invalid or unenforceable, that provision will be modified to the extent necessary to make it valid and enforceable, while the remainder of these terms will continue in full force and effect.